How to turn AI hype into a practical reality
Across the telecommunications industry, operators are under immense pressure to move quickly on AI. However,...
The data integrity
partner for telcos
Data is our DNA, and we use it to your advantage. Based on deep industry expertise, we build data management and integrity solutions that empower telecom businesses to transform and grow with efficiency and resilience. By putting insight first, we help you make smarter and faster decisions, protect your business, and boost revenue.
We look after today, so you can focus on tomorrow.
Most telecom problems aren’t technology problems. They’re data problems hiding in plain sight.
Data management & assurance
A reference data management solution built to simplify telco complexity. By nailing down your data, you can hone workflows, manage risk, and improve efficiency – from revenue growth to service delivery and customer experience.
Customer experience
A solution that enables compliant and compelling customer experiences. Meet regulatory requirements, avoid loyalty penalties, and drive retention with personalised customer interactions.
Number inventory management
A number management solution that maximises your number inventory and utilisation. Monitor number lifecycles from start to finish so you can maintain number inventory compliantly and efficiently, preserving customer experience.
Fraud prevention & management
The original intelligence-led telecom fraud prevention database. With millions of high-risk numbers, telcos can detect, manage and stop major fraud incidents before they impact their business, from PBX hacks to subscription fraud.
Expertise you can trust
With deep telecoms expertise and many complex and successful global projects under our belt, we help you deliver transformation with confidence. Independent Consulting, Managed Services, Technology and Training services to suit all project needs.
Product & Revenue Management | Data Integrity and Management | Solution Migration and Transformation | Business Assurance
Expert insights from your
data integrity partners.
Our team is a passionate group of seasoned experts with innovative insights to share on all things telecoms, revenue assurance, business assurance, and data. Dive in to our resources and personal insights to explore the challenges of today and the strategies for tomorrow
Reference data integrity and AI: why automation needs clean definitions
Artificial intelligence and automation are reshaping how telecom operators price services, manage networks, personalise offers,...
What changes when reference data integrity is treated as an operational discipline
When reference data integrity is actively managed, telecom organisations experience fewer hidden failures, more predictable...
Why reference data failures don’t show up as incidents in telecom
Reference data failures often do not appear as incidents because telecom systems often continue to...
Data is our DNA – but people are the heart of Symmetry.
Our team has first-hand experience of the nuanced challenges you face, and a love of creating new solutions. See what, and who, makes Symmetry what it is.
A Tier-1 CSP was having customer experience issues and realised that 70% of complaints and 50% of trouble tickets were due to reference data anomalies. By deploying Symmetry Streamline, we restored data integrity, improved profitability and enhanced the customer experience.
- Reduced trouble tickets by 87%
- Product-line profitability increase of $60m/year
- Data management efficiencies: from 7 to 3 FTE